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Individual Pension support comprises of:

Enquiries

• Customer Support Services:
  we deal with planholders' general enquiries.
• Financial Adviser Support:
  we deal with Financial Advisers general enquiries.

Servicing

• Pensions Servicing:
  we process changes to your Choices Individual Personal Pension

Claims

• Death Claims:
  we settle claims on retirement annuities (except Choices plans) where the planholder has died prior to taking the retirement benefits
• Claims Pensions:
  we deal with the valuation of Individual Pension Plans and payment of their benefits and settle claims where a Choices planholder has died prior to retirement
• Annuity Payments:
  we deal with alterations and enquiries relating to pension payments and cancellations of pensions in the event of a customer's death

Customer Support Services

You can contact us at:

Financial Adviser Support

You can contact us at:

Pensions Servicing

Examples of changes you can make are:

• Change to your contribution level, including stopping or restarting
• Change of employer
• Change of your name eg, marriage, divorce
• Switch of funds in which your contributions are invested
• Placing benefits under trust
• Change to your Normal Retirement Date
• Contracting out of or back into the State Second Pension
• Change of Bank Account

You can contact us at:

Claims:

Death Claims

We are dedicated to settling your claim for death benefits.

Once we have received notification of your claim an Administrator will be assigned to your case and will deal with your claim through to settlement.

We have simplified the claims process to make the procedure as easy as possible at this difficult time. #

Claims Pensions

We deal with the valuation of individual pension plans and handle all aspects of the retirement claim procedure or transfer of funds.

We will also settle claims for death benefits where a Choices planholder has died prior to retirement.

Annuity Payments

The Annuity Payments Department consists of a team of Annuity Payments Officers. We deal with any alterations or enquiries relating to regular payments from all pensions, School Fees, Instalment Claims & Unit Linked contracts.

You can contact us at: