Our customers

Guardian Financial Services is part of AEGON, one of the world's largest life insurance and pension organisations, which has companies throughout Europe, Asia and the Americas. As part of the AEGON Group, our customers can be confident of our stability and security.

Although we stopped selling products in 2001, more than half a million people still have insurance protection, retirement savings and pensions with us.

We're determined to look after our customers - answering your questions, investing your funds, paying your claims - exactly as we would if we were still selling products. This is what you expected when you took out your plan, and it's what we're committed to provide.

We administer plans taken out by people who want to protect their assets and be confident that they've made adequate financial provision for their future as well as those of their dependants.

We're closely involved with wider consumer issues as well, with a particular interest in how our industry looks after its customers.

Annual FSA Insurance Returns

The Financial Services Authority (FSA) requires all Life Companies to make Annual Returns.  Copies of the latest annual returns for the three Guardian Financial Services life companies are shown below.