How to complain

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How to complain

Q. If I have to complain about your service, what procedures do you follow?

A. View details of the complaints process.

Q. I'm not happy about the advice I was given when I started my policy. what should I do?

A. You can contact us at:

: Guardian Financial Services
Ballam Road
Lytham St Annes
Lancashire
FY8 4JZ
Phone:: 01253 662715
Fax:: 01253 662180
Email:: uks.bru@aegon.co.uk

View details of the Business Review Unit complaints process.

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Guardian Assurance plc, Guardian Linked Life Assurance Ltd and Guardian Pensions Management Ltd; Registered Office: Ballam Road, Lytham St Annes, Lancashire FY8 4JZ. Telephone number 0870 609 0110. Registered in England (Nos 38921, 1397655 and 985480). All are authorised and regulated by the Financial Services Authority.